Industry Details

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Health and Beauty

We are NetSuite experts committed to helping health and beauty brands scale with seamless inventory management, omnichannel sales, and personalized customer experiences. We understand the unique challenges of product traceability, regulatory compliance, and high-demand fulfillment, ensuring your business operates smoothly, efficiently, and profitably.

Inventory & Product Management

  • Batch & Lot Tracking: Ensure accurate tracking of expiration dates, lot numbers, and recalls for skincare, cosmetics, and supplements.
  • Multi-Location Inventory: Optimize stock across warehouses, retail stores, and e-commerce channels.
  • Product Kitting & Bundling: Support gift sets, sample kits, and subscription boxes with automated fulfillment.
  • Demand Forecasting: Use historical sales data to predict seasonal spikes and trending products.

Compliance & Quality Control

  • FDA & GMP Compliance: Track ingredient sourcing, manufacturing processes, and safety regulations.
  • Labeling & Certifications: Ensure compliance with organic, cruelty-free, or clean beauty standards.
  • Product Recalls & Traceability: Set up recall workflows to quickly identify and pull affected products.

Omnichannel Sales & Retail Integration

  • E-commerce & Marketplace Sync: Seamless integration with Shopify, Amazon, WooCommerce, and other platforms.
  • POS System Integration: Sync brick-and-mortar sales with SuiteCommerce InStore or third-party POS solutions.
  • Wholesale & B2B Orders: Enable bulk order processing and custom pricing for distributors.
  • Social Commerce: Track and manage sales from Instagram, TikTok, and Facebook Shops.

Customer Loyalty & Personalization

  • Loyalty & Rewards Programs: Implement points-based rewards, exclusive discounts, and VIP tiers.
  • Subscription & Auto-Replenishment: Automate recurring orders for skincare, supplements, and beauty boxes.
  • CRM & Customer Insights: Use purchase history, skin/hair type preferences, and AI-driven recommendations to enhance marketing.

Order Fulfillment & Shipping

  • Fast & Flexible Fulfillment: Automate same-day, 2-day, and standard shipping workflows.
  • Dropshipping & 3PL Integration: Ensure seamless coordination with third-party fulfillment centers.
  • Returns & Exchanges: Implement smooth return processes with automated approvals and store credits.

Financials & Profitability Analysis

  • Multi-Currency & Multi-Entity Support: Manage international operations and global sales with NetSuite OneWorld.
  • Profitability Tracking: Analyze margins by product line, location, and customer segment.
  • Dynamic Pricing & Promotions: Set up automated BOGO deals, flash sales, and influencer discount codes.

Marketing & Brand Growth

  • Influencer & Affiliate Sales Tracking: Integrate with influencer marketing platforms to track ROI.
  • Email & SMS Marketing: Automate personalized campaigns based on customer behavior and purchase patterns.
  • Customer Segmentation: Use AI-driven insights to target the right audience with the right products.

Sustainability & Ethical Sourcing

  • Sustainable Supply Chain Tracking: Ensure ingredient and packaging sourcing align with eco-conscious brand values.
  • Carbon Footprint Reporting: Integrate with sustainability platforms to track green initiatives.
  • Packaging & Recycling Programs: Automate refillable product returns and sustainability incentives.

We pay meticulous attention to key areas such as batch and lot tracking, GMP/FDA compliance, subscription automation, and dynamic pricing strategies. Whether you're selling through e-commerce, retail, wholesale, or social commerce, we tailor NetSuite to support your fast-moving, trend-driven business.

With deep industry expertise and a focus on automation, we don’t just implement NetSuite—we transform your operations, optimize your supply chain, and elevate your customer experience. Partner with us for a NetSuite solution designed for the beauty and wellness industry.