ShipStation NetSuite Integration

Order Management

Sales Order Import (ShipStation → NetSuite)

• Create or update NetSuite Sales Orders from ShipStation orders

• Map customer, items, shipping method, and custom fields

• Auto-create customer record if not found (optional)

Sales Order Export (NetSuite → ShipStation)

• Send approved or released Sales Orders from NetSuite to ShipStation for fulfillment

• Filter based on order status, shipping method, or location

Fulfillment

Fulfillment Import (ShipStation → NetSuite)

• Create Item Fulfillments in NetSuite based on ShipStation shipping updates

• Supports full, partial, and split fulfillments

• Update tracking number and carrier details

Fulfillment Export (NetSuite → ShipStation)

• Send fulfillment information from NetSuite to ShipStation (if NetSuite handles fulfillment but ShipStation handles shipping labels)

Shipping & Tracking

Tracking Number Sync (ShipStation → NetSuite)

• Automatically update tracking numbers and shipment status in NetSuite after label creation in ShipStation

• Trigger customer notification from NetSuite

Inventory Sync

Inventory Export (NetSuite → ShipStation)

• Sync on-hand quantities from NetSuite to ShipStation

• Filter by location, item type or warehouse

Item / Product Sync

Item Export (NetSuite → ShipStation)

• Send items or SKUs from NetSuite to ShipStation

• Sync product name, weight, dimensions, and UPC

Item Import (ShipStation → NetSuite)

• Create or update NetSuite items based on new SKUs in ShipStation

Return Management

Return Import (ShipStation → NetSuite)

• Create Return Authorizations or Credit Memos in NetSuite based on ShipStation return labels

• Capture return reason, quantity, and restocking status

Optional Enhancements

Auto Invoice Creation (after fulfillment)

• Automatically generate and email Invoices in NetSuite after item fulfillment is posted from ShipStation

Customer Notification Workflows

• Trigger NetSuite workflows to send shipment notifications when tracking info is synced

Custom Error Handling / Retry Queue

• Store failed sync attempts and allow manual or scheduled retries